Return & Exchange

At Ali-Click, we want you to be completely satisfied with your luxury purchase. If for any reason you are not entirely happy with your order, we offer hassle-free returns and exchanges to ensure your peace of mind.


  • If you wish to return an item, please contact our customer service team at within 30 days of receiving your order to initiate the return process.
  • Returned items must be in their original condition, unworn, and with all tags attached. Please ensure that the item is packaged securely to prevent any damage during transit.
  • Once your return is received and inspected, we will process a refund to your original payment method within 7-10 business days. Shipping fees are non-refundable unless the return is due to our error or a defective product.


  • If you would like to exchange an item for a different size, color, or style, please contact us to arrange an exchange. We will do our best to accommodate your request, subject to availability.
  • Exchanged items will be shipped to you once the original item is received and inspected. Any price difference between the exchanged items will be either refunded or charged accordingly.

Return Shipping:

  • Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure that your return reaches us safely.

Damaged or Defective Items:

  • In the rare event that you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will work with you to resolve the issue and arrange for a replacement or refund as necessary.

Non-Returnable Items:

  • Certain items, such as personalized or customized products, lingerie, and swimwear, may not be eligible for return due to hygiene reasons or other restrictions. Please check the product description for details before making your purchase.

Contact Us:

  • If you have any questions or concerns about our return and exchange policy, please don’t hesitate to contact our customer service team at We’re here to assist you and ensure that your shopping experience with us is a positive one.

Thank you for choosing Ali-Click for your luxury shopping needs. We appreciate your business and strive to provide you with the best possible service.


The Ali-Click Team

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